Privacy Policy

At Shakti Travels Lucknow, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information.

---

1. Information We Collect

We may collect the following information when you interact with us:

• Name, contact number, and email address
• Pickup and drop location details
• Payment information (for processing bookings)
• Communication via WhatsApp, website forms, or calls

---

2. How We Use Your Information

Your information is used to:

• Confirm and manage bookings
• Send booking updates and invoices
• Improve our services and customer experience
• Respond to your queries and support requests

---

3. Information Sharing

We do not sell, trade, or share your personal information with third parties, except:

• When required by law
• With service providers (like payment processors) under confidentiality agreements

---

4. Data Security

We implement reasonable security measures to protect your personal information against unauthorized access, alteration, or disclosure.

---

5. Use of Cookies

Our website may use cookies to improve user experience and gather analytics. You can disable cookies through your browser settings.

---

6. Your Rights

You may request access, correction, or deletion of your personal information by contacting us directly.

---

7. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.